Talent Link Work Force, an international recruitment and training firm specialising in Executive & Middle Management positions in the Fashion, Luxury, Retail, Catering, Hospitality and FMCG sectors, is looking for a Store Manager in Antwerp.
In our recruitment and training practice, we work with various companies in the uxury, Premium and Upscale sectors throughout Europe, where we have offices in strategic cities such as Barcelona, Madrid, Paris, Milan, Amsterdam, London, Lisbon and Munich.
Description of the Store Manager – Premium :
- Customer Service Excellence: Deliver outstanding, personalized service to each client by understanding their preferences, needs, and lifestyle to offer tailored recommendations.
- Analysis : follow the kpi’s of the store and take action with your team, then report to the reatil manager directly.
- Client Relationship Management: Build and maintain strong, long-term relationships with existing clients and develop new relationships through networking and word-of-mouth.
- Sales & Business Development: Meet and exceed sales targets by engaging clients in the store and online, driving sales through a deep understanding of product offerings.
- Product Knowledge and Presentation: Keep the store presentation immaculate, ensuring all accessories is displayed to its highest standard and is available for client viewing.
- Consultation & Styling: Assist clients in selecting products that aligns with their personal style, offering styling advice for special occasions or everyday wear.
- After-Sales Services: Provide exceptional after-sales service, including explaining the care and maintenance, and handling customer inquiries.
- Brand Ambassadorship: Represent the brand with professionalism, embodying its values and high standards in every interaction.
Requirements
- Experience: Proven experience (typically 2-5 years) in a luxury or premium retail. Previous experience in high-end customer service is a significant plus.
- Communication Skills: Exceptional communication and interpersonal skills, with the ability to engage clients and build rapport quickly.
- Sales Acumen: Strong sales abilities with a track record of achieving or exceeding sales targets.
- Attention to Detail: Strong attention to detail with a passion for delivering excellent customer service.
- Languages: Fluency in english, and good flemish with additional languages being a plus.
- Computer Skills: Proficiency in Microsoft Office and CRM systems, with experience in retail management software.
If you’d like to work in the luxury sector, don’t hesitate to send us your CV!
At Talent Link Work Force, we want to help you achieve your goals, which is why we offer you the most interesting job opportunities in the Fashion, Luxury, Retail, Catering, Hospitality and FMCG markets. Follow us on our social networks to keep up to date with all our news. Luxe Talent on LinkedIn or Instagram And if you want to stay up to date about your business and continue to train, you can do so with our training academy the Retail Academy,, you can also check all the news on our LinkedIn or Instagram page.